RestoReho is a complete restaurant management suite made up of four connected apps — RestoRehoManager (owner dashboard), RestoReho KSF (kitchen station), RestoReho TM (waiter app) and RestoReho Plus (customer self-order). Together they replace handwritten tickets, disconnected systems, and guesswork — with real-time data flowing from the customer's phone to the kitchen to your dashboard, on one platform.
Not at all. RestoReho fits small cafés, neighbourhood restaurants, busy dining rooms, and multi-location groups — you pay for confirmed orders through the platform, not for table count or seats. The system is designed so a non-technical team can be live quickly, with our team helping during onboarding.
Yes. Every restaurant gets all four apps — Manager, KSF, TM, and Plus. There are no tiers and no per-seat fees. You pay a one-time setup fee (currently $99) and $0.90 per confirmed order placed through RestoReho, invoiced monthly — see our Pricing page for full detail.
RestoReho currently runs in English and French. Your menu content — item names, descriptions, and categories — can be written in any language you choose, as it's entered directly by you. Additional language support for the interface is on our roadmap; contact support@restoreho.com to register your interest.
RestoReho handles the order flow from customer to kitchen to manager — which is the core of what a POS does. For most restaurants using RestoReho, it becomes their primary system. If you use a separate payment processor or accounting tool, those run alongside RestoReho. If you have a specific integration question, reach out to us and we'll tell you honestly whether RestoReho is the right fit.
Most restaurants are fully live within one afternoon. The setup process involves: (1) creating your account in Manager, (2) entering your menu items and tables, (3) printing QR codes for each table, and (4) logging your staff into KSF and TM. Our onboarding team will walk you through this in a free session — no technical knowledge required.
Each app is built for its specific user and requires minimal training. Waiters using TM can typically learn the app in under 15 minutes — it's just browsing the menu and placing orders. Kitchen staff using KSF need even less: they see new orders appear and move them through New → Cooking → Done. Our onboarding session covers everything and includes a practice run before you go live.
You need: (1) A computer or tablet with a browser for RestoRehoManager, (2) Android or iOS phones/tablets for your kitchen staff and waiters, (3) A stable Wi-Fi connection in your restaurant, and (4) A QR code printer (or a phone that can display QR codes for customers to scan). That's it — RestoReho itself handles everything else.
You can build your menu directly inside RestoRehoManager, which is quick for most restaurants. If you have a large menu (50+ items), contact our support team and we can help you bulk-import your items. During your onboarding session, we'll help you structure your categories, add-ons, and pricing so everything looks great for customers.
Book a free demo and we'll walk you through all four apps with no obligation. When you're ready to go live, pricing is a one-time $99 setup and $0.90 per order after that — no monthly subscription. If you need a structured pilot before committing, tell us what you have in mind and we'll see what we can arrange.
This is the question every restaurant owner asks — and rightly so. RestoReho is cloud-based, which means a stable internet connection is needed for real-time order sync between apps. However, orders already placed continue to show in the kitchen until connection is restored. We strongly recommend using a business-grade Wi-Fi router with a 4G mobile data backup. Our team can advise on the best setup for your space during onboarding.
RestoRehoManager — Any modern web browser (Chrome, Firefox, Safari, Edge). Works on laptops, desktop computers, and tablets.
RestoReho KSF — Web browser, iOS 14+, Android 8+. Works on phones, tablets, and iPad mounts.
RestoReho TM — iOS 14+, Android 8+. Designed for smartphones.
RestoReho Plus — Any modern web browser, iOS 14+, Android 8+. Customers can use their own devices by scanning a QR code — no app download required for web access.
Yes — and this is one of RestoReho's biggest practical advantages. Customers scan the QR code on their table and the menu opens instantly in their browser. No app download, no account creation, no friction. They browse, customise, and order in under 60 seconds. For customers who prefer an app experience, RestoReho Plus is also available on iOS and Android.
Security is built in at every layer. All data is encrypted in transit (TLS 1.2+) and at rest (AES-256). Staff PINs are hashed — not even our engineers can read them. Access to the Manager is protected by strong passwords. We conduct regular security audits and patch critical vulnerabilities within 24 hours. See our full Privacy Policy for details.
RestoRehoManager requires no installation — it's fully browser-based. KSF and TM are available as native iOS and Android apps (downloadable from the App Store and Google Play), or can also be used in a browser on tablets. This means you can get started today on devices you already own, without waiting for IT approvals or app store review cycles.
Order sync is near-instantaneous — typically under 2 seconds from when a customer places an order to when it appears in the KSF kitchen queue and the waiter's TM app. The Manager dashboard updates every few seconds. All four apps communicate through RestoReho's cloud backend in real time, so there's no need to refresh or manually poll for updates.
Yes — no long-term lock-in. Email support@restoreho.com or use your account settings to close your account. Service typically continues through the end of the current calendar month, then we send a final invoice for any order fees owed. Operational data is normally available to export for about 30 days after closure; billing records may be kept longer where the law requires — see our Privacy Policy and Terms. The $99 setup fee is non-refundable once you've gone live, as in our Terms.
The one-time setup fee ($99) is non-refundable once onboarding has started or you've gone live, except where applicable law requires otherwise. Order fees are based on actual confirmed orders each month; if you believe an invoice is wrong, contact us and we'll review it with you. If we've made a clear billing error on our side, we'll correct it.
Simple: a one-time $99 setup fee when you go live, then $0.90 for each confirmed order placed through RestoReho (customer or waiter). There is no monthly subscription and no per-seat charge. Order fees are totalled each calendar month and billed on one invoice; unless the invoice says otherwise, payment is due within 14 days of the invoice date. The $0.90 rate is locked for your first 12 months from go-live; after that, changes need 30 days' notice — see Fees & Billing in our Terms. Full examples are on our Pricing page.
No surprise line items: no monthly subscription, no per-seat fees, and no percentage of your sales. You pay the one-time setup and a fixed per-order amount ($0.90) for orders that run through RestoReho — exactly as described on our Pricing page. Taxes may apply where required.
If an invoice isn't paid when due, we'll remind you; we may suspend access after a grace period — typically at least 7 days from our first payment reminder — as described in our Terms of Service. While suspended, new activity through RestoReho may be limited until the balance is resolved. Data retention during and after suspension or closure follows our Privacy Policy (including longer retention of billing records where required).
Yes. Waiters download the free RestoReho TM app from the App Store or Google Play on their personal iPhone or Android phone. They log in using the Location Code and their unique Employee PIN — no personal email address or account is needed. When they're done for the day, they simply log out. No personal data is stored on the device beyond the active session.
Absolutely — this is the most common setup. RestoReho KSF is optimised for iPad and Android tablet mounts. The interface is designed to be readable at a distance and operable with a quick tap. Most kitchens mount one or two tablets on the pass or prep station. The web version also runs on any tablet browser if you prefer not to install the native app.
You print a unique QR code for each table (generated from RestoRehoManager) and place it on the table — a small tent card, sticker, or laminated sheet works well. Customers scan it with their phone camera and the menu opens instantly in their browser. They select items, customise their order, and tap "Order." No download, no login, no friction. The order goes straight to your kitchen queue in real time.
Yes. Both the waiter (via TM) and the customer (via Plus) can place orders for the same table, and all orders are consolidated in the kitchen queue under the same table number. This is ideal for restaurants that want to offer self-ordering as an option while keeping waiters available to assist. The Manager dashboard shows all orders together regardless of source.